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Perth, WA

info@neuro-ai.com.au

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Privacy Policy

NeuroAi Privacy Policy — Summary Statement

For full policy refer to NEUROAI-POL-001

Last Updated: February 2026

NeuroAi Pty Ltd is committed to protecting your personal information in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect: We may collect contact details, business information, transaction records, and
technical data where necessary to operate our business and deliver our products and services.

How we use it: Your information is used to fulfil orders, manage supplier and customer
relationships, meet our legal obligations, and improve our operations. We do not sell your
personal information.

Who we share it with: We may share information with overseas product suppliers, logistics
providers, and professional service providers only where necessary. All cross-border disclosures
are made in accordance with APP 8.

Supplier applications: Some NeuroAi products include companion apps maintained by
overseas suppliers. While we take all practical steps to vet our suppliers’ privacy practices and
require contractual commitments to data protection, users should also review the relevant
supplier’s privacy policy.

Security: Your information is protected by controls consistent with our ISO 27001:2022 certified
Information Security Management System.

Your rights: You may request access to or correction of your personal information at any time by
contacting our Information Security Officer at privacy@neuroai.com.au. Complaints may be
escalated to the OAIC at www.oaic.gov.au.

For the full Privacy Policy, contact the Information Security Officer

Official Statement

We have observed that certain media outlets have published inaccurate and false reports about BrainCo. We hereby make the following clarification:

  1. None of our products, including FocusCalm, transmit any raw biometric data from users (including athletes) to our servers. The applications process user EEG and IMU biometric signals locally on the user's device and are automatically purged after each session.

  2. Our company's technology and products are designed and intended strictly for civilian use. They are not used by, developed for, or supplied to the military of any country. We have no collaboration of any kind with any military in any country.

  3. We do not share nor provide user data to any government, of any country, under any arrangement.

  4. In response to malicious online reports, we reserve the right to pursue legal action.

  5. Assured Information Solutions, LLC, an independent U.S.-based cybersecurity consulting and audit firm, has completed an Agreed Upon Principles (AUP) compliance audit of BrainCo's systems, which concludes that BrainCo user's biometric data (i.e. EEG data) is processed securely on local devices and is not transmitted to any external servers.

Assured Information Solutions (AIS) is a cybersecurity consulting firm with over thirty years of experience in information systems security, auditing, network engineering, digital forensics, and ethical hacking. AIS has provided services to government agencies, Big Four accounting firms, Fortune 100 companies, and organizations of all sizes.